Responsive Network Support - Acom

Security as a Service

SaaS Standard

  • All you can eat telephone and remote support – no hidden costs
  • Non-intrusive support (scheduled)
  • Preventative Maintenance – remote
  • Managed Service contract from 8:30 – 17:30, Monday – Friday.
  • Access to highly skilled, accredited & Insured IT staff.
  • Discounted installations fees for contract customers.
  • Panda Security’s End Point Protection Plus
  • Installation of our service/solution (Included)
  • Telephone and remote support (Included)
  • Drop & collect service – Free site survey

SaaS Premium

  • All you can eat telephone and remote support – no hidden costs
  • Non-intrusive support (scheduled)
  • Preventative Maintenance – remote and quarterly site visits
  • Managed Service contract from 8:30 – 17:30, Monday – Friday.
  • Access to highly skilled, accredited & Insured IT staff.
  • Discounted installations fee’s for contract customers.
  • Panda Security’s Adaptive Defense 360 (Award winning premium security classification service) – Includes End Point Protection Plus –100% crypto locker defence
  • Installation of our service/solution (Included)
  • Telephone and remote support (Included)
  • Drop & collect service – Free site survey
  • Includes 30gb Online backup- Irish data centres only – fully insured and ISO – for critical data (Server add on).

SaaS Enterprise

  • All you can eat telephone and remote support – no hidden costs.
  • Non-intrusive support (scheduled).
  • Preventative Maintenance – remote, monthly onsite call outs.
  • Managed Service contract from 8:30 – 17:30, Monday – Friday.
  • Access to highly skilled, accredited & Insured IT staff.
  • Discounted installations fees for contract customers.
  • Panda Security’s Adaptive Defense 360 (Award winning premium security classification service) – Includes End Point Protection Plus – 100% crypto locker defence.
  • Installation of our service/solution (Included).
  • Telephone and remote support (Included).
  • Drop & collect service – Free site survey
  • Includes 60gb Online backup- Irish data centres only – fully insured and ISO – for critical data (Server add on). Compression up to 8:1.
  • Remote reporting and monitoring, software updates and patch management, asset management.
  • Includes collaborative workplace in the cloud – 6 users and 1 TB of storage – Fully encrypted and workstation backup agent for reps
    on the road. Access to your data anywhere in the world from any device with an internet connectivity.