Worlds Best Technical Support


Network Maintenance


A good plan is not only essential to the solid foundation of any network, but also saves time and cost. We will work with you to ascertain your current requirements and expectations for growth. Then we will design and develop a network that will support your current needs and allow for future expansion. Carefully reviewing your options, we let you know up front the limitations and advantages of each.


Keeping your business flowing smoothly is our number one priority. Therefore after making your decision about the solution that is best for your company, we will then devise a strategy for implementation and deployment. We work with you to schedule a setup that is least intrusive to your everyday business operations.


Spotting and preventing possible problems requires diligence. Maintenance is the key to keeping your computer and network downtime to a minimum. We will ensure the efficiency of your network by updating critical components, checking logs to find and correct potential problems before they happen, ensure that your backup systems are working properly, and regular systems maintenance as recommended by the hardware and software manufacturers.

Server/Desktop Support

Business Critical Support

On all business critical hardware we maintain an efficient same day and in some cases same hour on-site response time. In many cases pending your contract and the solution you go for our remote administration ability ensures minimal disruption and downtime.

SaaS – Security as a Service

In recent times end users prefer to bundle support services and solutions into one monthly cost effective fee.  We provide a tiered approach to this pending your requirements.  No hidden costs and no big annual invoices for support and software.  All you can eat telephone and remote support with accredited technical engineers.

Desktop/Laptop Support

Increasingly feature-rich environments bring greater opportunities for failure. Our trained engineers resolve problems by phone, remote access or site visit if needed.


All contracts are a minimum of 12 months, charged Annually, Quarterly or Monthly.

We provide a credit card facility for clients that don’t want to commit to a contract – Discounts on purchasing support hours up front.

**Minimum support charge is 30 minutes**.

Click here to view our support bundles

Internet/Network Security

Network security consists of the provisions made in an underlying computer network infrastructure, policies adopted by the network administrator to protect the network and the network-accessible resources from unauthorized access, and consistent and continuous monitoring and measurement of its effectiveness (or lack) combined together. As networks become an integral part of everyone’s lives, advanced network security technologies are being developed to protect data and preserve privacy, especially Internet privacy.

Connecting your network to the Internet is a basic requirement in today’s business world. Connecting means you can see the world. It also means the world can see you. Once connected, security becomes a primary concern. MoCa Technology offers a complete range of security options covering every type of organization. We can design and implement a plan specific to your business requirements. Call us today and we can begin the process of protecting your business from harm.

Online Backup Solutions


Data4Sure is an International Online-Backup solution. Trust, confidence and reliability are key elements when using online backup software for critical business data. You are well aware of that, and so is Data4Sure.

The Data4Sure Solution

The technology of Data4Sure fully leverages all the benefits from disk backup. All stored backup data is continuously available online and directly accessible for restore purposes. The Data4Sure software compresses all data and has embedded incremental technology that reduces the data transmission. This means that the backup windows are shorter. A data set that would take hours to backup on tape can be easily backed up online and stored remote by the Data4Sure software in minutes.

The Data4Sure Solution is very scalable. The technology allows the storage capacity for every user to be very easily extended: multiple storage locations can be added and backup data can be migrated in a few mouse-clicks. With tape, once the maximum capacity of a tape library is reached, additional capacity cannot be added incrementally; another costly tape library must be purchased

Email Security & Filtering

Email Protection;

Email Protection Service is a Managed Service. What the Service does is to prevent viral, spam, denial of service attacks etc before they get anywhere near your network. Messaging is filtered by our data centres into pure clean email, scrubbed of spam or viruses, so your network handles a manageable level of safe traffic in a securely ‘walled garden’ environment. Virus updates are near instant from our multi engine system. We also offer a way to get email securely if for any reason your own email system should ever go offline. Equally we can make sure email leaving your organisation is also cleansed of any inappropriate content, add legal riders and provide storage solutions for legal compliance.

Hosted Exchange

Microsoft Exchange Hosted Services (EHS) offers online tools to help your organization protect itself from spam and malware, satisfy retention requirements for e-discovery and compliance, encrypt data to preserve confidentiality, and maintain access to e-mail during and after emergency situations.

Exchange Hosted Archive (EHA) provides a centralized, easily accessible, and multi-functioning e-mail and IM repository to assist organizations manage increasingly complex retention, compliance, e-discovery, and regulatory requirements.

Hosted Continuity helps protect and provide continuous access to e-mail for a business and its employees, if the primary e-mail system becomes unavailable.

Hosted Encryption provides policy-based encryption from sender to recipient with no end-user training or software installation.

Forefront Online Protection for Exchange consists of layered technologies to actively help protect businesses’ inbound and outbound e-mail from spam, viruses, phishing scams, and e-mail policy violations.

Web Filtering Solutions

Web Filtering services enable any end user, from any place, using any device, a rich Internet experience while enforcing security and business policy. We deliver this service using a Global network of Cloud Infrastructure. Rather than buying appliances, we have an on-demand business model, whereby customers pay a subscription fee. Our service is delivered in partnership with ground-breaking, high-performance technology that eliminates latency. WEBaware reduces risk, lowers cost, improves resource utilization and simplifies IT administration..

Technologies often evolve, beginning as small cottage-industries and then consolidating into professionally managed services. For example: Power generation: Rather than buying and managing power generators in our homes and offices, it’s more convenient and cost-effective to have power delivered to our homes and pay-per-use. Clean water: Rather than deploying an in-house water filtering system, it’s simpler, smarter and faster to receive clean water from the tap via water companies.

Similarly, enterprises have been buying and managing a number of point appliances for security and access to the Internet—this has evolved into a cottage-industry which is now very expensive to maintain. WEBaware consolidates the clutter of security appliances at enterprises and service providers, leading to reduced cost and improved security.

Firewall Solutions


Organisations of all sizes rely on their networked infrastructure as the primary means of communication and productivity, both externally and internally. Achieving robust security, reliability and efficiency for today’s networks calls for a unified approach that protects from all threats, regardless of where they originate, within both the network and application layer. SonicWALL’s line of security appliances incorporates multiple security technologies in a single platform to provide high-speed threat protection, reliable communications, low TCO and flexible connectivity options.

Solutions for the Enterprise

SonicWALL® E-Class Network Security Appliance (NSA) Series is engineered to offer the most scalable, reliable, and highly performing multifunction threat solutions available for enterprise-scale deployments. The E-Class NSA Series delivers a highly redundant security and connectivity platform that is purpose-built for high-speed internal/external network and virtual private network (VPN) implementations providing greater flexibility for central-site, distributed, campus, and in-line deployments. Additionally, SonicWALL NSA Series solutions can provide a scalable alternative in developing enterprise environments.

Solutions for the SMB

Networks are under constant attack from a continually evolving array of threats that affect performance, communications and reliability. Point products can provide additional layers of security but are costly, difficult to manage and ineffective against multi-pronged attacks and network resource misuse. SonicWALL TZ, and PRO, and NSA solutions solve these issues by combining multiple network and security functions including a deep packet inspection firewall, SSL VPN, IPSec VPN, layered anti-virus, anti-spyware, intrusion prevention and Web content filtering capabilities into a single integrated appliance that is easy to manage and deploy. The PRO and NSA Series deliver exceptional value and performance for organisations of all sizes, including branch offices, central sites, distributed enterprises and data centres.

Antivirus Solutions

With the constant ever evolving threat landscape that present itself to business, we as experts see the intelligence behind cyber-attacks.  Some say Anti-Virus is dead, we would agree to a degree as we feel viruses will always be floating around the internet looking for a host to infect.  Attacks have changed and that’s why you must as a business owner take a multi-layer approach to securing your endpoints.

Multi layered security in effect creates additional walls to stop prying eyes and malicious activity.  We have a solution that classifies not only executable files but analyses the behaviour of processes running in the background.  The solution runs in an audit mode phase for two weeks to classify all the applications running on your estate.  After two weeks of auditing the solution creates a whitelist of applications known as goodware.  When the Audit process is complete the solution is switched to lock mode.  After activation, anything outside this list of goodware will not run on your endpoints, protecting you against the unknown.